The Independent Communications Authority of South Africa (ICASA) will conclude its public education and awareness campaign in the Northern Cape from 28 to 29 July 2019 after a successfully conducting such campaigns in all Provinces. The awareness campaign is one of the ways in which ICASA interacts with communities to provide education about the services it offers in regulating the communications industry.
The town-hall meeting is an opportunity for ICASA to learn about challenges faced by the community on ICT-related matters and how these can be mitigated or addressed. ICASA will also be presenting on a number of topics that include, among others, the high cost of communication and related interventions as well as complaints handling processes. The campaign further provides an opportunity for the community to and young people, in particular, to better understand their rights and responsibilities on ICT matters; and to ensure that they are protected from unfair, unsafe and unethical practice